Returns & Refund Policy

So, you want to make a return. That sucks, but as David Shrigley reminds us It's OK.

We just have a few rules when it comes to returns:

- The item must be returned within 30 days.

- We do not have a cancellation period. Should you change your mind once your order is placed this is considered a return and return fees will be your responsibility if the order has already shipped. 

- The item must be in its original packaging. 

- 'But it's damaged?' That's different, and we're so sorry, please let us know. 

- We don't cover the cost of return shipping. 

- Note that we're not responsible for items delivered to an incorrect address supplied by the sender, sorry about that. 

      Email us at support@thirddrawerdown.com to apply for a return. We'll be in touch in a flash!

      Want to speak to a human? Fair. You can call us on +61 (0)3 9534 4088, but please note our HQ is in Australia (*kangaroo emoji*).

      Refund Policy:
      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.